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Green Deal Advice Organisation: Green Deal Code of Practice

What is a Green Deal Advice Organisation?
At Synergy Property Services we put you first to ensure you are protected. The ‘Green Deal’ is extremely well regulated: in addition to existing statutory provisions, such as the Consumer Credit Act and the Mis-selling of Goods Act, further provisions have been added under the Green Deal. All participant organisations must sign-up to and comply with the Green Deal Code of Practice.

All Green Deal Advisors must belong to at least one Green Deal Advice Organisation (GDAO). Each GDAO is responsible for the performance of its Green Deal Advisors; ensuring the accuracy and quality of their work, their behaviour whilst on customers’ premises and the protection of customers.

Synergy Property Services Ltd. is proud to be a founder member of Green Deal Advice Midlands Ltd., a co-operative consortium of Green Deal Advisors who have come together to form their own GDAO. To do this we have had to develop a Quality Management System for certification that meets Government standards which includes:

• Making sure all our Green Deal Advisors operate to the same high standards and checking the accuracy of their Green Deal Advice Reports
• Ensuring the qualifications of our Green Deal Advisors meet national standards and checking the behaviour of all our Green Deal Advisors
• Having robust and effective procedures for dealing with any complaints
• Having robust and secure data protection practices

The Synergy Property Services Experience
Synergy Property Services Ltd is led by Andrew Morphet, Managing Director, who already has experience of setting up and managing a Quality Management System to ISO 9001 and brings almost four decades of experience in both private consultancy and a FTSE top 100 company.

Andrew says; “Customers come to us because they are expecting the best level of care and customer service. We always aim to satisfy them and a good Quality Management System is an essential part of making sure this happens.”For more Green Deal Advice and Information: Contact Us

With bases in Manchester and Milton Keynes, we have easy access to the M60, M62, M6, and the M1 and carry out property services work throughout Cheshire, Lancashire, Greater Manchester, Merseyside, Birmingham and the Midlands, Buckinghamshire, Bedfordshire, Hertfordshire and Northamptonshire.

 

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